If you are in the retail or service business, you will know that your employees can be your greatness strength, or a significant weakness in operating and growing your business. As a small business consultant, I sent a survey to over 7000 individuals who operate, manage or are in the process of starting up their own retail or wholesale business. The final question of the survey was as follows:
What is the most important issue you are dealing with when it comes to your employees?
The results were an overwhelming confirmation that many small business owners, both retail and wholesale, in the food, product or service industry, struggle with the same issues when it comes to dealing with employees.
Some of the most common responses were centered on these concerns;
“Accountability - no one seems to care about anything other than themselves.”
“Lack of Commitment!!”
“Improve their sense of responsibility, their customer interaction skills, and their understanding that rules & policies are there for a purpose”
“Willingness to work, stay motivated and get the job done right the first time."
"A better understanding of how business operates”
“I want them to care about the business.”
These and many more comments like them are the motivation for this course. Small business employers are increasingly frustrated with the level of care and commitment they are finding with their employees. Within these videos, slides and audio content, you will find valuable and real world techniques and advice turn your crew around "from Hopeless to Hero's"
Video based modules cover these topics:
How well trained employees can equal money in your bank account
Where to find good employees and how many should you have on the roster
Your application and how you can design and distribute it to get the best potential
The Interview (or the audition as I call it) and must do techniques to get the best applicants
Your initial training and some of the topics you must cover to create a solid foundation to employment
Opening you business with a soft opening, grand openings and recurring promotions
How to conduct ongoing training sessions to keep your employees engaged
Emotional ownership principles and how your employees can be truly invested in your business
How to reward and motivate your employees through programs and promotions
Building an engaging and uplifting business culture
All of these principles combined will not only create the framework for super employees, but will free you up to grow your business and enjoy the process engaging with your employees and your customers.
For the first three chapters for the Best Selling book "From Hopeless to Hero: How to Hire Train and Motivate Super Employees" visit www.insideicecream.com and scroll to the bottom of the home page for a link
Steve Christensen - HeadmasterAs always - We offer a 100% money guarantee as we do on all of our online courses and instruction. If you honestly feel that the content, attachments and supportive material were not beneficial to your yearning for retail ice cream and frozen dessert knowledge, please contact our headmasters office and we will arrange a refund.
That being said, with over 600 retail locations opened, over 1000 students graduated & having spent time with over 10,000 people in the process of frozen dessert education & training, we feel confident this content will move your forward towards your ice cream dreams.
Stephen Christensen, best selling author and retail ice cream expert, has become an authoritative voice and thought leader in the frozen dessert community both in the United States & internationally.
After opening and operating a chain of frozen custard stores in his native Australia, Steve was invited by a major equipment manufacturer to the US, & moved to the United States with his family in 2004.
Since then Steve has taught over 10,000 new and existing store owners the art of retail ice cream and frozen desserts, both in theory and in a hands on environment. In fact, Steve has had a hand in opening more than 600 ice cream and frozen dessert retail locations and has worked with such chains as Costco, Whole Foods, Sandals Resorts, Rita's Water Ice, Hollywood Casinos and many more on training and/or developing their frozen dessert programs.
To read Steve's full Bio & for more information on live classes, consulting & just about anything else on the ice cream and frozen dessert business, click HERE
Email - firstname.lastname@example.org
Phone 636 778 0297